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InBox TimeCustomDropdown

Version 6.0.0

Create 2021-03-22

Resources

This module creates customizes the time units field by creating a dropdown for the hours

Prerequisites

Framework

The following versions of the OTRS framework are supported:

  • [6.0.x]

Modules

The following modules are required:

  • InBox Core 6.21.7 or superior

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ TimeCustomDropdown-6.0.0.opm

Configuration

Go to ‘Administration -> System Settings’, and search for:

Frontend::Output::FilterElementPost###OutputFilterTimeDropdown

This configuration is responsible for defining on which screens the customized field will appear. Use 1 to display and 0 to not display

enter image description here

Ticket::Frontend::UnitsAccountedTime###1-TimeUnit

If time units are enabled, this configuration option defines the time units for the first drop-down menu (Hours).

enter image description here

Keys:

- Default: default value that will appear in the field	
- Name: the name shown in the field
- Settings: The values ​​that appear in the field

Ticket::Frontend::UnitsAccountedTime###2-TimeUnit

If time units are enabled, this configuration option defines the time units for the second drop-down menu. (Minutes)

enter image description here

Keys:

- Default: default value that will appear in the field	
- Name: the name shown in the field
- Settings: The values ​​that appear in the field

Ticket::Frontend::UnitsAccountedTime###3-TimeUnit

If time units are enabled, this configuration option defines the time units for the third drop-down menu. (Seconds)

enter image description here

Keys:

- Default: default value that will appear in the field	
- Name: the name shown in the field
- Settings: The values ​​that appear in the field

Use

Navigating to one of the configured screens, you can view the custom time units field:

enter image description here