Features (AddOns)

serviceup.png

InBox SelfRegistration

Version 6.0.1

Creation date 2022/04/01

Resources

Module for self-registration of users with additional fields.

Prerequisites

Framework

The following versions of OTRS Framework are supported:

  • [6.0.x]

Modules

The following modules are required:

  • InBox Core 6.28.8 or superior

Operating System

The following operating systems are required:

  • [None]

Third Party Software

The following third parties software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ SelfRegistration-6.0.1.opm

Configuration

This module adds the CPF, Telephone, OAB and UF fields in the self-registration of external users. After installation, it will be necessary to create new columns in the database and map them in Kernel/Config.pm. It will be necessary to have an AuthModule DB enabled in the environment, if not, add the lines below in Kernel/Config.pm.

$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::DB';
$Self->{'Customer::AuthModule::DB::Table1'} = 'customer_user';
$Self->{'Customer::AuthModule::DB::CustomerKey1'} = 'login';
$Self->{'Customer::AuthModule::DB::CustomerPassword1'} = 'pw';

It is necessary to map the following fields in /opt/otrs/Kernel/config.pm: CPF OAB_NUMBER OAB_UF You will need to create these columns in the customer users table.

Usability

Access the client user login screen and click create account.