Creation date 2021-06-15
Module to add functionality to Generic Agents.
The following versions of OTRS Framework are supported:
The following modules are required:
- InBox Core 6.30.9 or superior
The following operating systems are required:
Software de Terceiros
The following third party software is required:
bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ GenericAgentTools-6.0.0.opm
This module does not need any additional configurations.
Navigate to the Administration menu and look for 'Generic Agent Tools'.
The new options will be presented. You can copy, import and export (in .yml) a generic agent.