InBox DynamicFieldTimeAccounted - API
Versão 6.0.1 Data de Criação 19/07/2019
Instalação
bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldTimeAccounted-6.0.1.opm
API
Criar o objeto TimeAccounted.
my $TimeAccountedObject = $Kernel::OM->Get('Kernel::System::TimeAccounted');
ValueSetTicketRetroactive()
Função que armazena o valor retroativo no chamado.
my $Retroactive = $TimeAccountedObject->ValueSetTicketRetroactive(
StartDate => $StartDateTime,
TicketID => $Data->{TicketID}
);
ValueSetArticleRetroactive()
Função que armazena o valor retroativo no artigo.
my $Retroactive = $TimeAccountedObject->ValueSetArticleRetroactive(
EndDate => $EndDateTime,
IncomingTime => $IncomingTime,
ArticleID => $Data->{ArticleID},
);