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InBox DynamicFieldTimeAccounted - API

Versão 6.0.1 Data de Criação 19/07/2019

Instalação

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldTimeAccounted-6.0.1.opm

API

Criar o objeto TimeAccounted.

my $TimeAccountedObject = $Kernel::OM->Get('Kernel::System::TimeAccounted');

ValueSetTicketRetroactive()

Função que armazena o valor retroativo no chamado.

my $Retroactive = $TimeAccountedObject->ValueSetTicketRetroactive(
    StartDate   => $StartDateTime,
    TicketID    => $Data->{TicketID}
);

ValueSetArticleRetroactive()

Função que armazena o valor retroativo no artigo.

my $Retroactive = $TimeAccountedObject->ValueSetArticleRetroactive(
    EndDate       => $EndDateTime,
    IncomingTime  => $IncomingTime,
    ArticleID     => $Data->{ArticleID},
);