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InBox DynamicFieldSet

Version 6.0.1

Creation date 2019/07/04

Resources

This module allows you to add a dynamic fields divider.

Prerequisites

Framework

The following OTRS framework versions are supported:

  • [6.x.x]

Modules

The following modules are required:

  • InBox Core 6.22.7 or higher

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third-party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldSet 6.0.1.opm

Settings

This module can be configured via System Configuration in the administrative interface. The following configuration options are available:

Creating a dynamic field of type FieldSet

To create a dynamic field of type FieldSet, go to: "Overview > Dynamic Fields". When loading the page, add, under "Actions", a new field "Call" of type FieldSet.

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After registering the dynamic field, click on "Send" in the lower corner.

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Creating a process

To create a process, go to "Overview > Process Management". When loading the page, click on "Create New Process".

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Click "Save" after registering the process.

After returning to the Process Management screen, click on "Activity Windows > Create New Activity Window".

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Drag your dynamic fields under "Fields" and, between those you want to place a divider, add the dynamic field of type FieldSet created earlier.

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After saving and returning to the "Process Management" screen, click on "Activities > Create New Activity".

Add the Window created earlier and save.

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Returning to the "Process Management" screen, drag the name of the created activity to "Add and Edit Activities, Activities Windows and Transitions".

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Keep the "Edit Process Information" status as Active.

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Click "Save and Finish" and "Deploy All Processes".

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Usage

Using the module

After the configuration is done, go to "Invoices > New call via process".

Add the process created earlier. After loading the page you will be able to observe the effect of the dynamic field.

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