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InBox DynamicFieldFilterByCustomerCompanyDF

Version 6.0.0

Create 2021-04-08


Module to create a new type of dynamic field that lists values ​​according to the dynamic fields (Object: Client, type: Multiselect) registered in the company



The following versions of the OTRS framework are supported:

  • [6.0.x]


The following modules are required:

  • InBox Core 6.21.7 or superior

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]


bin/ Admin::Package::Install /path/to/InBox\ DynamicFieldFilterByCustomerCompanyDF-6.0.0.opm


The module does not require additional configurations


Firstly, it is necessary to have fields of the Client and multiselect object registered in the company registration, as in the example:

enter image description here

After that, create a dynamic field of type 'Company based dropdown field':

enter image description here

And inform in 'Reference field' the name of the dynamic field present in the customer's record:

enter image description here

Once this is done, add the dynamic field created 'Company based dropdown field' on some opening ticket screen. It will list the values ​​present in the dynamic field of the company's registration.

For example:

  • Company registration field:

enter image description here

  • What the 'Company based dropdown field' type field will list on the opening ticket screen:

enter image description here