# Custom module TicketPriorValue

This module saves or previous value of Queue and Priority in a dynamic field, always based on the event that is executed.

# Run

To execute the generic attendant, it must have the same event as the "Event" parameter below, and also the configured dynamic field must exist and be of the text type.

Custom module:

Module       => Kernel::System::GenericAgent::TicketPriorValue::TicketPriorValue
DynamicField => Name of the dynamic field that will receive the previous value of the Queue or Priority
Parameter    => Priority or Queue
Event        => PriorityUpdate or Move