Custom Module StateForChild
This module changes the ticket children to the same state reported
Run
To create the generic attendant add the event as 'TicketStateUpdate':
Custom module:
Module => Kernel::System::GenericAgent::StateForChild::StateForChild
Param Key => StateChild
Param Value => Name of the state that the children will receive
you can also create a note on ticket children by passing the values below:
Param Key => Subject
Param Value => The Subject you want the note to receive
Param Key => Body
Param Value => The body of the note you want that appears