Custom Module NotificationPendingStatus
This module allows the value of the pending state to be added in a dynamic field.
Run
Create a dynamicfield type ticket/text
Custom module:
Module => Kernel::System::GenericAgent::NotificationPendingStatus::NotificationPendingStatus
Param Key => NameDF
Param Value => Name of the dynamic field that will receive the value
When the generic attendant rotates the field, you will receive the pending reminder date value