Custom Module ClearValueField
This module deletes the values of the ITSM Matrix dynamic field.
Run
To execute the generic agent, the configured dynamic field must exist and be of the suspended type.
Custom module:
Module => Kernel::System::GenericAgent::ClearValueField::ClearValueField
DynamicField => Name of the dynamic field type suspended to execute the event.
In the generic agent, select the update event of the suspended dynamic field:
In selecting tickets, inform the dynamic field and the value that will be triggered to execute the event:
When executing a custom module, inform the Module and the Matrix dynamic field that will be deleted:
Values Inserted in the Matrix:
When the value of the configured suspended dynamic field is activated, the table data will be deleted:
When consulting the Matrix again, the fields will be cleared:
