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Custom Module GetAttachmentLinkToArticle

With this module it is possible to download files through a link and add them to the article of a ticket.

Run

Go to Admin > Overview > GenericAgent and Add Job

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You can use all generic attendant settings.

Go to Execute Custom Module tab and add Kernel::System::GenericAgent::GetAttachmentLinkToArticle::GetAttachmentLinkToArticle

Param 1 key: URL

Param 1 value: main link (Note: you must have a / at the end.)

Param 2 key: DynamicField

Param 2 value: DynamicField_NameOfDynamicField

Param 3 key: Username (Optional, if authentication is required.)

Param 3 value: username

Param 4 key: Password (Optional, if authentication is required. Only Basic Auth.)

Param 4 value: password

Example:

Param 1 key: URL

Param 1 value: https://csc.blabla.ind.br

Param 2 key: DynamicField

Param 2 value: DynamicField_NomeDoCampo

Param 3 key: Header (Optional, if authentication is required.)

Param 3 value: authtoken=BlaBlaBla123 (Convert password to required format.)

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