serviceup.png

Custom Module DFArticleToTicket

this module allows a field of the chamdo type to receive values from the article type field

Run

To create the generic attendant add the event as 'ArticleDynamicFieldUpdate':

enter image description here

Custom module:

Module      => Kernel::System::GenericAgent::DFArticleToTicket::DFArticleToTicket  
Param Key   => Name of the dynamicfield of type article 
param Value => Name of the dynamic field of type Ticket

enter image description here